ICON location small redwood city
Fairfield, OH (513) 829-4400
ICON location small redwood city
Cincinnati, OH (513) 923-1800
ICON location small redwood city
West Chester, OH (513) 777-9040
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Hooray! Governor Dewine has given dental offices in Ohio the go ahead to open our doors and begin serving our patients again! We will be following the guidance provided to us by the Ohio State Dental Board as well as the American Dental Association and the CDC.

We ask that you please be patient with us as we navigate this uncharted territory together. It continues to be our priority to serve you to the best of our ability in the safest environment possible.

PLEASE AWAIT OUR PHONE CALL. This will allow us to serve you better. Our goal is to have contacted everyone by May 18th. If you have not heard from us by then and have concerns please feel free to reach out.

Please be checking your email for any updates or changes. We look forward to seeing you all again soon.

New Patients Information


Orthodontic Patient Information at Nelson R. Diers OrthodonticsOur Dental Receptionists and Office Manager will help you schedule appointments and complete necessary paperwork. They will also answer any billing questions that you may have.

Patient Appointments


Patients are seen by appointment only. We make every effort to be on time for our patients, and we ask the same courtesy from your family. If you cannot keep an appointment, please notify us immediately, giving a minimum of 48 hours notice to avoid any missed appointment fees. We realize that unexpected illnesses and emergencies may occur, but we ask for your assistance in this regard.

Our office strives to schedule appointments at your convenience and when time is available.


Insurance & Patient Co-payments


If you have insurance we will help you determine the coverage you have available. In order to best assist you, it is important that you submit your dental and/or medical insurance information to us with your New Patient Paperwork a minimum of two business days prior to your scheduled appointment. This allows us time to contact your insurance company and obtain a breakdown of the benefits you or your employer purchased from the company. In addition, you will want to bring a dental benefit book that your carrier should be able to provide. Our business team will be happy to help you understand your policy.

Should you be diagnosed with treatment services, we will be able to provide you with a detailed plan which will give you an estimate of how much your insurance company may pay for each procedure, as well as the portion you will be expected to pay at the time of service.

Professional care is provided to you, our patient family, and not to an insurance company. The insurance company is responsible only to the patient as a benefit from the individual or employer plan purchase, and the patient is responsible to the doctor. We will assist you every way we can in filing your dental or medical claim and handling insurance questions from our office on your behalf.

Financial Policy


In an effort to reduce the cost to you, the patient, while maintaining the highest level of professional care, we have established the financial policy as follows:
•  Payment of any account balance is due in full within 20 days of statement date
•  We gladly accept Visa, Discover, American Express or MasterCard payments
•  Payment plans are available through www.CareCredit.com



Appointments & Consultations


We are happy to schedule a second-opinion consultation with our doctor to discuss treatment diagnosed for you. It is important to us that our patients are committed fully to a recommended course of treatment, and we make every effort to provide all available information on the types of treatment completed at Nelson R. Diers Orthodontics, as well as options to make appointments comfortable.

All patients that are referred to our office from another practice, or who have self-referred themselves for a second opinion are required to undergo a complete examination by our doctor before he provides his diagnosis opinion. Please ensure that all available x-rays and chart notes from your prior office have been transferred to us prior to the scheduled appointment for review. Please note that many offices require 7–14 business days to transfer records.

It is imperative that we have all available dental (and medical if related to trauma or medically diagnosed disorder) insurance information in a timely manner, as we will be providing you with a comprehensive treatment estimate after your consultation with the doctor.

If you have questions about the services we provide, please call (513) 829-4400 or use our Appointment Request Form.

Technology


We are constantly striving to give our patients the finest dental care possible, and our investment in advanced technology is also a long-term investment in your oral health. We understand that using updated technology leads to more informed decision-making, allowing our patients to make the best possible decisions about their oral health.

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Our Mission


To constantly improve the orthodontic experience with superior innovative service.

To positively affect our patients lives with an honest, trusting, and considerate orthodontic team.

To grow together in mind, heart, and spirit with superior management, emphasizing communication, encouragement, kindness, and patience.


Our Hours


Mon 9am–6pm
Tue 10am–7pm
Wed 8am–5pm
Thr 8am–5pm
Fri 8am–12pm
Sat 8am–12pm
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Nelson R. Diers, DDS | www.diersorthodontics.com | (513) 829-4400
1251 Nilles Rd, Suite 14 Fairfield, OH, 45014